Microsoft 365 Support
Microsoft 365 is most valuable when identity, email, collaboration, security and backup are configured as one working system. BBITS helps businesses in Boksburg and Gauteng deploy, migrate and support Microsoft 365 without unnecessary disruption.
Microsoft 365 setup and administration
We configure Microsoft 365 tenants, domains, users, licences and security settings around the way your organisation operates. Existing environments can be reviewed for configuration gaps, unnecessary licences and access risks.
- Tenant setup and ongoing administration
- User, group and licence management
- Exchange Online mailboxes and shared mailboxes
- OneDrive and SharePoint implementation
- Microsoft Teams configuration and support
- Identity, access and multi-factor authentication
- Security and email-delivery troubleshooting
Email and cloud migrations
BBITS handles migrations from on-premises Exchange, legacy mail systems and other hosted platforms to Microsoft 365. Planning covers domain changes, mailbox transfer, user cutover, Outlook configuration, mobile devices and post-migration checks. Google Workspace migrations and mixed cloud environments can also be supported.
SPF, DKIM and DMARC
Email authentication protects your domain against spoofing and improves legitimate mail delivery. We configure and troubleshoot SPF, DKIM and DMARC, review DNS records and investigate delivery failures, reputation problems and messages incorrectly classified as spam.
SharePoint and OneDrive
Cloud storage should have a deliberate structure, not become a shared drive with better marketing. BBITS assists with SharePoint sites, document libraries, OneDrive deployment, access permissions, file migration and practical user adoption.
Security, continuity and backup
Microsoft 365 availability does not remove the need for access control, retention planning and independent backup. We can review administrator privileges, multi-factor authentication, recovery options, mailbox security and third-party backup requirements.
Support after the migration
Our work does not end when the progress bar reaches 100 percent. BBITS provides user assistance, fault investigation, licence changes and ongoing administration through project-based or monthly managed support.
View managed IT support or contact BBITS about Microsoft 365.
